EVOLVE Kickboxing

Redesigning a women-only boxing gym's landing page to reduce anticipatory anxiety and convert interest into action, without losing the gym's credibility and edge.

100% expressed interest in trying boxing  ·  only 25% followed through

Research Visual Direction Interaction Design
Role Solo UX/UI Designer
Type UX Challenge
Focus Homepage Redesign
Timeline ~3 weeks
Scroll for the story or jump to the solution

She's already decided to try boxing.
She opens the tab. She closes the tab.

Women interested in boxing often drop off before attending their first class, not because of low interest, but because of intimidation, uncertainty, and the fear of not belonging. The gym's existing landing page unintentionally reinforced these barriers by failing to communicate who the space was for, what to expect, and how to take the first step.

1
No clear primary call-to-action guiding first-time visitors toward a next step
2
Free trial offer buried at the bottom of the page, reducing visibility by the time users reached it
3
Women-only positioning not communicated above the fold, the one signal that reduces the core barrier

Design Challenge

How might the landing page lower intimidation while giving first-time visitors the clarity they need to take the first step?

Intimidation was showing up before the first punch was thrown

I focused the research on emotional barriers and decision-making because the core problem was psychology, not navigation. Women weren't failing to find the gym; they were talking themselves out of going before they ever got there.

Secondary Research

Gender dynamics · combat sport barriers

Established the academic and cultural context: why women disproportionately experience intimidation in combat sport settings even when explicitly welcomed.

Informal Interviews

Women interested in fitness and boxing

Surfaced the emotional texture of hesitation: specific fears, mental scripts, and what signals would have reduced or amplified the barrier.

Competitive Analysis

Traditional gyms · women-led fitness studios

Mapped how visual tone, messaging, and information hierarchy communicate safety or intensity before a word is read.

Homepage Audit

Content · tone · emotional sequencing

Analysed how the current landing page structures its first impression: what it prioritizes, what it buries, and what it never surfaces at all.

The drop-off didn't happen at the gym.
It happened at the decision.

Research confirmed that the barrier to attendance was emotional, not logistical. Women weren't failing to find the gym; they were talking themselves out of going.

High interest, low follow-through
100%expressed interest across 8 informal interviews with women who had considered trying boxing, yet only 25% followed through with attending a first class
Clarity gap increased hesitation
90%of participants couldn't immediately identify that the gym was women-only in a quick landing page scan task conducted during interviews
Free trial CTA
buried buried below four conversion sections, visible only after significant scroll — at the exact point most first-time visitors had already disengaged
Tone shaped expectations
intensity Darker aesthetics increased perceived intensity. Lighter visuals were directly associated with approachability and lower anxiety
"The most common concerns were fear of judgement, not being fit or skilled enough, and uncertainty about committing financially."
Interest alone doesn't drive action The hero can't lead with persuasion. These women were already interested. What they needed was encouragement to show up.
The landing page sets emotional expectations The first few seconds of a page do more than communicate information. They tell a visitor whether or not a space was made for them.
Clarity creates confidence Women-only positioning, what to expect, and how to take the first step all need to surface before the scroll. Burying them is burying the answer to the question that matters most: is this space for me? Do I belong here?
Strength can coexist with approachability The goal wasn't to soften the gym's identity. It was to make sure the intensity read as "you can do this" rather than "this isn't for you."

The existing landing page: where it focused its energy, and where it didn't

Before exploring new directions, I reviewed the gym's existing landing page to understand the first-time user experience. The structure was conversion-focused and covered a lot of ground. What I was looking at was the emotional sequence: what signals came first, and in what order belonging, safety, and action were introduced.

Performance-first impression

The hero establishes energy and legitimacy immediately, but provides limited emotional context for visitors still evaluating whether they belong.

Skill-level framing

Services organized by level reinforce professionalism but subtly foreground performance over reassurance at the exact moment a first-timer needs it most.

Women-only, buried mid-scroll

The gym's most reassuring signal, that it's a women-only space, wasn't visible above the fold or in the first scan. For a visitor on the fence, that clarity needed to come first.

Strong conversion intent

Repeated CTAs reduce access friction, but action is emphasized before emotional hesitation is fully addressed, inverting the psychological sequence users need.

The page had strong bones. What it didn't have was an emotional sequence that matched how a first-timer actually makes a decision.

Three principles to guide
the hero redesign

Rather than optimising the existing structure, the redesign was anchored in three principles derived directly from the research. Each shapes how the hero communicates before a single CTA is encountered.

Principle 01 Design to reduce emotional friction

Rather than leading with performance, intensity, or transformation, the hero prioritizes emotional safety. The goal is to help first-time visitors feel comfortable and supported before asking them to commit.

Applied through
Headline and subcopy that lower perceived pressure and normalise being new Emphasis on "first step" rather than long-term outcomes in messaging
Principle 02 Surface what matters, above the fold

Users needed to quickly understand who the gym is for and how to get started, without scrolling or guessing. Key information must surface immediately to reduce hesitation caused by uncertainty.

Applied through
Clear women-only positioning visible without scrolling Single primary CTA with an explicit, low-commitment next step
Principle 03 Reframe strength as inclusive

The visual direction reframes strength as supportive and inclusive rather than intimidating. The goal is to maintain credibility as a serious boxing gym while lowering emotional barriers for first-time users.

Applied through
Typography that feels strong but approachable, avoiding aggressive visual cues Controlled visual intensity that signals confidence without overwhelming new visitors

Wait a minute: direction A or B?

One insight stopped the exploration in its tracks: as a women-only gym, the largest structural barrier of gender safety was already removed. If safety is already established, what does the landing page actually need to do? That question reframed everything, leading to two distinct directional responses.

Direction A — Approachable

Direction A

Approachable + Comfort

  • Soft contrast reduces visual intensity, creates a calmer first impression
  • Left-aligned layout creates a familiar, stable reading flow
  • Illustration style aligns with the colour palette and softens impact
Direction B — Empowering

Direction B

Empowering + Confidence

  • High contrast creates immediate visual impact and intensity
  • Asymmetric composition creates tension and visual energy
  • Real-action photography highlights movement and athletic identity

Why no single direction was selected

Both directions were visually strong and communicated different psychological entry points. Selecting one without defined business positioning would have been premature. The exploration revealed that reducing intimidation isn't always about softening intensity; it's about clarifying belonging. If the gym's goal is accessibility and first-time comfort, Direction A lowers the barrier. If the goal is brand strength and performance-driven identity, Direction B establishes a bolder presence. The right answer depends on who the gym intends to serve, and that decision needs to be anchored in the business before the design can follow.

If I had to choose today

I'd go with Direction A. The research is specific about why: darker, higher-intensity visuals tested as more anxiety-inducing, while lighter visuals tracked directly with approachability. Since the core barrier identified in research was intimidation, not awareness, a direction that reduces visual intensity addresses the actual problem rather than just the brand's confidence. Direction B is the stronger choice only if the gym's priority shifts toward performance positioning over first-time conversion.

What this project reinforced about emotional design

This project reinforced that emotional design isn't about choosing what looks better, it's about aligning tone with who you're designing for. The same visual choice reads as energising to one person and alienating to another. Design's job isn't to please everyone, it's to make the right person feel like the space was made for them.

The reframe

Once I recognised that the women-only structure removed the primary safety barrier, the design question changed entirely. It moved from "how do we make this feel safe?" to "how do we make this feel like theirs?" That's a very different brief.

The harder insight

The intimidation that prevents attendance rarely happens in the gym. It happens in the imagination, before the tab is even opened. A landing page that makes a first-timer feel like she belongs before she's read a single line of copy is doing real conversion work. It's just harder to track than a click.

On withholding the final direction

Without defined business positioning, a final direction would have been a stylistic choice rather than a strategic one. The exploration deliberately concluded at a fork, because the next step belongs to the business, not the designer.

What carried forward

This project shifted how I think about intimidation in male-dominated spaces. Clarity can be more powerful than motivation. And sometimes the most important design decision is surfacing the right word above the fold.

If this moved into a real client engagement, the next step would be a stakeholder session to align on positioning before any direction was finalised. The design decision is really a business decision about who the gym is trying to reach.

Emotional design isn't about looking better. It's about making the right person feel like the space was made for them.